FOR CURRENT ADVICE ON COVID-19 PLEASE REFER TO THE GOV.UK SITE.
For up to date information and guidance about COVID symptoms, self help and when to seek medical help, click on the link below
Practice update 02/09/20
Routine services at both Humshaugh and Wark are taking place although restrictions are still in place and there are some services we are not able to provide.
GP consultations are all by telephone initially. Following a telephone consult, if there is a need, GP’s will arrange a face to face where necessary.
All nursing appointments are by appointment only.
our COVID hot site continues to run from the Bellingham surgery site.
For the foreseeable future we shall continue to ask patients to collect prescriptions from our dispensary at Wark, if this causes difficulty please speak to a dispenser as we may be able to arrange an alternative such as shop drop off or home delivery. We need to manage our workload in a way that is both resilient in the current climate and crucially, operate safely for both patients and staff.
All contact should continue to be by telephone or online through e Consult.
Please do not attend the surgery unless asked to do so by a doctor or a nurse or to collect a pre ordered prescription from Wark.
CONTACT THE SURGERY BY TELEPHONE ON 01434 681281.
Any patient suspected of having COVID-19 and requiring a face to face consultation, will be asked to attend Bellingham where we now have a dedicated area, within Bellingham Practice grounds, but separate to the Practice. This to protect patients and staff as best we can, keeping suspect COVID patients entirely separate from non COVID patients.
Change in rules regarding face coverings
The Government have announced that from July 24th 2020 everyone is required to wear a face covering when entering a shop or business.
This is in addition to wearing one on Public Transport which has been mandatory for some time now.
If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please click here to download an exemption card to show if asked why you are not wearing one.
Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please follow the link above for more information.
It is a requirement for patients to wear a face covering when entering the surgery. If you come to collect a prescription or have an appointment we would be grateful if you could come with your face covering on – covering your nose, mouth and chin. This can be in the form of a mask, scarf or handkerchief of any sort of fabric.
Dr Mark Dornan, Chair of Newcastle Gateshead CCG has recorded a helpful video as a North East GP, outlining how to get healthcare during the coronavirus outbreak
To reduce your chances of catching COVID-19 and reduce pressure on GP services during this busy time, appointments are being carried out over the phone. If there is a clinical need for you to come into the practice you will be offered a GP appointment at either Humshaugh or Wark. This will help minimise risk while continuing to ensure people get the care and advice they need.
We are very grateful for everyone’s support in the fight against Coronavirus. However we do encourage you to make contact with us if you have immediate or persistent health conditions. Please do not delay seeking medical attention under the assumption we are too busy or due to your concerns regarding exposure to COVID-19. The reasoning behind setting up the COVID site at Humshaugh is so that we can maintain Wark as a ‘Cold site’, where if required, after telephone triage with a GP, you can be seen face to face.
Collecting your medication
Due to current pressures caused by Coronavirus our dispensary is working under significant pressure and we are experiencing delays to our wholesaler orders.
As such all repeat requests are taking 3-4 days to process. If you require home delivery this shall be a week after ordering. If you are in an at risk group avoid collecting your prescription yourself. Ask a relative or a neighbour to collect for you and try to avoid multiple trips. We ask that if you do come in to collect your medication, please respect our staff and observe the social distancing measures put in place.
Please note we are not accepting early repeat requests, orders for more than 28 days supply or requests for just in case medication. These actions may put a strain on the supply chain and exacerbate any potential shortages. We are adhering guidelines given to all practices by government.
If you have online access, please order your prescription through this system.
WARK IS OPEN FOR PRESCRIPTION COLLECTIONS 8AM-6PM Monday, Wednesday and Friday And 8AM-5.30PM Tuesday and Thursday.
If you are not able to get to Wark, please contact us.
Returning to School
As many children across the UK are set to go back to school, A number of resources have been put together online, which focus on supporting the well-being and understanding of staff, children and young people as they return to school and a ‘new normal’.
Referral for further care
click here : referral info for patients to read a message from Dr Graham Syers, Clinical Chair Northumberland Clinical Commissioning Group explaining what you can expect if you require a referral to hospital in the coming weeks
or view the video below
These are not currently being carried out. If you have concerns please arrange a routine telephone consultation with Dr Wright.
Antenatal and INR clinics
You will be called prior to your appointment to confirm where your appointment will take place.
Health Visitor Drop-in Clinic
This has been cancelled until further notice. Please contact your Health Visitor Team by phone if needed on 01434 220651
We appreciate your patience during this difficult time.
If you have symptoms of COVID-19 however mild, you must self-isolate for at least 10 days from when your symptoms started.
You should arrange to have a test to see if you have COVID-19 – go to testing to arrange. Do not go to a GP surgery, pharmacy or hospital. Household members should self isolate and stay at home for 14 days from the 1st day your symptoms started.
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.
Call the Practice to speak to a GP or use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help using the online coronavirus service
Stay At Home advice can be found here
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
- Stop all non-essential contact with others and stop all unnecessary travel
- Start working from home where you possibly can
More information can be found on the NHS website here
Access to patient records – To help the NHS to respond to the COVID-19 pandemic, NHSX and NHS Digital are improving access to medical records and patient information. This will help them to more safely treat and advise patients who are not attending their usual GP practice, who have called NHS 111, or who are receiving care in another setting.
There are reports in the French press that ibuprofen may increase risks with coronavirus. PHE says there is no published evidence that ibuprofen increases the risk of catching COVID-19 or of getting worse complications. However, if you have a temperature/fever you should treat this with Paracetamol as a fist line treatment. If you take Ibuprofen for a long term condition you should continue to do so.
ACEi or ARBs
There has been some speculation that ACE inhibitors/ARBs may further increase the risk of serious illness/death from COVID-19
The Council on Hypertension strongly recommend that physicians and patients should continue treatment with their usual anti-hypertensive therapy because there is no clinical or scientific evidence to suggest that treatment with ACEi or ARBs should be discontinued because of the COVID-19 infection.
NHS.UK INFORMATION LINKS
General NHS advice
For expert information and advice on how COVID-19 impacts specific palliative or long-term conditions and how to manage your condition during the pandemic.
HIV and AIDS
Sickle cell disease
Chronic kidney disease
Motor neurone disease
End of life care
End of life care – Changes in the last hours and days
Other Patient information links
Pituitary/ adrenal insufficiency (including steroid sick day rules)
Underlying lung disease (British Lung Foundation)
People with Asthma
People with Diabetes
People affected by Stroke
Children/young people T1 diabetes
People with Heart/circulatory disease
Young people with anxiety
Adults with anxiety
People with Rheumatoid Arthritis
People with cancer
People with inflammatory bowel disease
People with Parkinson’s disease
People with Multiple Sclerosis
People with liver disease and liver transplant
People with kidney disease including dialysis
People with epilepsy