GP Appointments

Updated on 24th August 2020 at 8:33 am

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GP Appointments

Routine appointments

We offer a range of routine appointments all week at different times throughout the week. In addition to this you can also book a GP telephone appointment between 6-8pm and 8-5pm on a Saturday at our Hub in Corbridge*.

All practice GP appointments are by telephone in the first instance. These slots are 15 minutes long   We try to focus on one important problem in each consultation to avoid mistakes, confusion and to ensure the issue is properly addressed.  However, If you feel you need to discuss more than one health issue it would help us greatly if you could ask for a double appointment slot.  This will give you and the Doctor more time for discussion, and may save you having to make a further appointment.

You may be asked by reception or the GP to either complete an eConsult or send in photographs in advance of your telephone consultation so that an informed consultation can take place.

If after the telephone consultation you need to be seen in person the GP shall arrange this with you.

Same Day Appointments

We have a limited number of same day and same week appointments available each morning with our Duty Doctor, if required. These appointments are for acute medical conditions that require same day or same week attention and we would ask that for non-urgent or follow up appointments you book a routine GP appointment. Please note that to book one of these appointments our reception team shall ask you for more detail so they can book you with the most appropriate person and so the GP can triage their clinic.

*Hadrian Extra Care Hub

If you find it difficult to attend an appointment during the working day, the Hub can offer you pre-bookable, routine appointments with GPs, nurses and health care assistants between 6pm and 8pm Monday to Friday and 9am till 5pm on a Saturday.

If you wish to be seen at the Hub, contact our Reception team as appointments need to be made through the Surgery. You will be asked for consent to share your detailed GP record with the clinician providing the care.

This service is for general practice issues, not for urgent care. If urgent care is required outside our normal opening hours, call NHS 111 for advice.

If you need to cancel this appointment, call us at the Surgery and we will do this for you.

 

Patients can access GP appointments at Village Surgery in Cramlington on Sundays mornings and on Bank Holidays. These appointments can be booked directly by ringing 01670 337737 between 12:00 – 16:00 on Saturdays and between 09:00 – 11:30 on Sundays and Bank Holidays.

ppointments on line (Patient Access)

www.patientaccess.com

Surgery appointments can be made online.  You can access this system 24 hours a day and a selection of available appointments can be viewed and booked without having to ring the Surgery.  Please ask at Reception for a registration form.

Under the terms of the GP contract, patients registered for Patient  Access are able to request access to their Detailed Coded Record (DCR)

Patients are reminded that login details and passwords should be kept safe and secure and not shared with anyone.

Guide to using patient access

IOS devices (Apple) 

Android Devices

Windows devices


Wheelchairs

Each of our Surgeries is accessible to patients using a wheelchair, though not all the rooms inside.
If you are a wheelchair user, please let the Receptionist know when you make an appointment.

Should you require assistance getting over the threshold at either site please ring the bell for assistance.

 

Interpreters

We can arrange interpretation and translation services in person or by telephone for patients who may require it.  Please let us know if you need this service when booking an appointment.

 

Chaperones

If you would like to be accompanied during a sensitive examination, some of our Reception team are  trained to offer a chaperone service.  Please ask at reception when you book your appointment if you would like to be accompanied.